How can we help you?
Find answers to common questions about your account, portfolio, market data, and alerts.
Select the Sign Up option and complete the registration process using your required account information.
Use the password reset option on the login page and follow the instructions sent to your registered email address.
If you need assistance with account deletion, contact our support team at support@folioalert.in.
Open your portfolio and use the Add Stock option to enter the relevant holding details.
Portfolio availability depends on your current FolioAlert account and plan. Check your portfolio section for the options available to you.
Open the relevant portfolio and use the available edit or remove controls for the holding.
Alerts notify you when the configured conditions for a tracked stock are met. Timing depends on market-data availability and your alert settings.
You can configure target and stop-loss levels for supported holdings. When the configured condition is reached, the corresponding alert can be generated.
Check that the alert is enabled and that its configured condition has been reached. If using Telegram, also verify that your Telegram connection is active.
Market data availability and timing depend on the data provider and exchange. Some market data may be delayed.
Market prices may refresh periodically during trading hours. Refresh your dashboard and check again after a short period if the displayed value appears outdated.
Prices can differ because of data timing, refresh intervals, exchange data availability, or differences between data providers.
Open the Telegram notification settings in FolioAlert and follow the connection instructions provided there.
Notification availability depends on the alert and notification features enabled for your FolioAlert account.